The Compliance Burden in Property Management

and How to Lighten It

“Our Seamless team members feel like part of the business. They’ve taken real ownership of the day-to-day and made life easier for everyone here.”

Sophie M., Lettings Manager, A.A. Fishers

Compliance Is Now a Full-Time Job

For property management companies (PMCs) in the UK, compliance is no longer just a box-ticking exercise — it’s a business-critical function. With new regulations rolling out annually and enforcement becoming more stringent, staying compliant demands time, attention, and expertise.

From fire safety and HMO licensing to EPC requirements and deposit protection, property managers are expected to stay across over 170 pieces of legislation, according to Propertymark’s Compliance Overview.

Failure to comply isn’t just risky — it’s expensive. Local authorities have ramped up enforcement under civil penalty schemes, with The Negotiator reporting over £11.6 million in fines issued to landlords and agents in just one 12-month period.

What’s Causing the Pressure?

The operational demands on PMCs are stacking up fast. Key pain points include:

  • Tracking compliance renewals: EICRs, gas safety checks, fire alarm servicing
  • Managing certifications: For HMO licences, deposit schemes, right to rent
  • Documenting workflows: For repairs, tenant communication, legal notices
  • Ensuring team-wide consistency: Especially with hybrid or understaffed teams

In the Fixflo State of Repairs Report 2023, 59% of property professionals said they’re struggling to meet repair and compliance deadlines due to lack of resources and rising workloads.

And yet, hiring compliance coordinators locally is both costly and time-consuming — especially for small to mid-sized PMCs looking to stay lean.

The Remote Solution: Compliance Without the Chaos

To solve the growing burden, many property companies are turning to remote compliance support — trained professionals who manage time-sensitive admin and document control remotely, working in the same systems your in-house team uses.

Remote support roles typically include:

  • Logging and tracking compliance dates (e.g. EICR, EPC, gas safety)
  • Liaising with landlords, tenants, and contractors to coordinate inspections
  • Uploading, naming, and archiving certificates in CRMs like Reapit or Arthur
  • Preparing and maintaining audit trails
  • Updating compliance dashboards and reports

With tools like Fixflo and TDS, remote team members can monitor tasks in real time, keep digital records tidy, and flag missing documents before they become a liability.

Why Remote Compliance Support Works

Remote support enables PMCs to:

  • Maintain regulatory confidence — stay up to date without overburdening local teams
  • Reduce fines and legal risks — through consistent documentation and early issue detection
  • Operate more efficiently — without the need for another desk or full-time hire
  • Scale compliance functions — as portfolios grow or regulations change

And because remote professionals are trained in UK-specific legislation, there’s no need to compromise on standards.

The Seamless Advantage

Seamless provides UK-aligned remote property professionals with a focus on operational compliance. Our team members work directly inside your CRM, track tasks using your preferred platforms, and liaise with your internal staff — just like a team member would.

We support PMCs across the UK by:

  • Handling compliance workflows end-to-end
  • Reducing admin backlogs during peak periods
  • Offering continuity during staff leave or turnover
  • Freeing up in-house teams to focus on client service

With Seamless, PMCs stay compliant, confident, and operationally agile.

Final Thought

Compliance doesn’t have to be a constant firefight. With the right support in place, it becomes a structured, trackable part of your operations — not a source of stress. Remote compliance professionals offer the consistency and attention to detail needed to keep your agency ahead of the curve.

📍 Find out how Seamless helps PMCs simplify compliance and scale with confidence at goseamless.uk

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