Our client is a busy portfolio landlord managing 12 residential properties across Greater London. With a growing tenant base and increasing compliance demands, the client found themselves stretched thin, juggling maintenance, tenant issues, rent collection, and admin, all while working a full-time job.
The landlord was handling everything personally: liaising with tradespeople, chasing rent, managing tenant queries, and keeping track of legal deadlines. As the portfolio grew, so did the admin burden. Tasks were slipping, tenant satisfaction was dropping, and small issues were escalating due to delayed responses.
We placed a dedicated remote property manager into the business to take over the operational workload and bring structure to portfolio management.
By partnering with Seamless, the landlord now has a trusted right-hand operator. Tenant communication is timely and professional. Maintenance is tracked and resolved efficiently. Rent collection is structured. And most importantly, the landlord has reclaimed their time, and is now able to scale their portfolio without sacrificing evenings and weekends.
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