Jaclyn Love

I love working with people and providing a service. I have extensive experience in sales and over the last few years, my role has shifted to a support and administration role which I am really enjoying. I have learnt how to manage people’s expectations and deal with problems that might arise with unhappy customers. I am a team player but am happy working independently as well.

Skills and Experience

Technical skills & Software tools

MS Word, Excel & PowerPoint
Pipedrive
Trello
Slack
RingCentral
Canva
Facebook
Instagram

Professional
skills

General Administration & Organisation
Property Client Registration
Email & Diary Management
Research & Data Capturing
Customer Service
Lead Pospecting & Networking
Sales & Cold Calling
Proofreading

Industry
Experience

Architecture & Construction
Customer Service & Sales
Fashion & Beauty
FMCG, Retail & Consumer Goods
Furniture & Interiors
Property & Real Estate

Additional languages

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Work Experience

Remote Property Manager
Outsourcery
Apr 2022 - Current
  • Conduct data capturing.
  • Manage the back-end in-house system for efficient workflow.
  • Utilising Pipedrive (CRM) and Ring Central to conduct sales calls and maintain customer relationships.
  • Manage calendars for appointments and meetings.
  • Handle email correspondence and manage email accounts.
  • Schedule appointments.
  • Provide administrative support to management.
  • Work on Trello, managing cards and workflow for three sales consultants.

 

Lead Qualification and Client Registration Specialist - International Property Company

  • Managed inbound leads generated through Instagram and Facebook advertising campaigns, ensuring efficient tracking and organisation within the Pipedrive CRM system.
  • Conducted daily calls to engage with leads, asking targeted questions to assess their needs, qualify their interest, and gather detailed information for agents and mortgage advisors.
  • Registered qualified buyers with property developers in France using their proprietary platforms, maintaining accuracy and compliance with established processes.
  • Played a critical role in streamlining communication between potential clients, agents, and mortgage advisors, contributing to the sales pipeline's overall effectiveness.
Social Media Manager
DTL Painting
Jan 2022 - Current
  • Content creation for Instagram and Facebook accounts.
Sales Coordinator
Daddys Deals
Mar 2015 - Oct 2021
  • Responsible for the administration of three sales consultants.
  • Sending offers via Quickly Sign for our merchants to sign.
  • Liaising with merchants for information.
  • Input information into Trello for copywriters to use.
  • Meet weekly deadlines.
  • Work closely with the copywriters to ensure all information is correct.
Sales Consultant
ImageMakers
Mar 2006 - Oct 2008
  • Cold calling to introduce the product.
  • Set up appointments and present the clothing range to prospective clients.
  • Keep an up-to-date list of potential clients.
  • Conduct fittings and capture orders.
  • General administration.
Sales Consultant
Kempston Truck Hire
Sep 2003 - Feb 2006
  • Cold calling and service calls (face-to-face).
  • Meet monthly targets.
  • File weekly call reports.
  • Submit quotes as per clients' requirements.
  • General administration.
  • Assist the Operations department when needed.

Education & Certifications

National Higher Certificate in Commercial Administration

Port Elizabeth Technikon