Rochelle Erasmus

I am a detail-oriented property professional with extensive experience in tenancy and property management across residential portfolios. I manage end-to-end tenancy processes, including onboarding, referencing, AML compliance, lease agreements, and documentation. I coordinate property maintenance, schedule repairs, and liaise with contractors to ensure properties meet safety and quality standards. Skilled at monitoring rent payments, maintaining accurate financial and compliance records, and streamlining workflows, I am committed to delivering a seamless tenant experience and supporting efficient property operations.

Skills and Experience

Technical skills & Software tools

Microsoft Office & G-Suite
Monday.com, Trello & Asana
PayProp
Goodlord
Coho
Spareroom
OpenRent
Rex
Slack
Beatrix24
Outlook
Clockify
Xero & Quickbooks
Linkedin
Facebook & Youtube
ChatGPT
Mailchimp & Rex
Shopify
Salesforce

Professional
skills

General Administration & Organisation
Proofreading
Diary & Email Management
Property Portfolio Management
Development & Management of Filing Systems
Accounting & Bookkeeping
Minute Taking & Data Capturing
Customer Service
Property Maintenance
Risk Management
Travel Management & Booking
Lead Prospecting

Industry
Experience

Property
Finance
Administration & Support Services
Hospitality
Advertising & Marketing
Customer Service & Sales
Business Management, Consulting & Coaching
Travel & Tourism

Additional languages

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Work Experience

Remote Property Manager
Seamless
May 2025 - Current
  • Manage tenant administration, including serving notices, preparing tenancy agreements, and maintaining up-to-date tenant records.
  • Source and secure rental properties to meet operational needs, ensuring compliance with legal and company requirements.
  • Coordinate tenant communications and support, schedule meetings and follow-ups to ensure a seamless tenancy experience.
  • Oversee property maintenance and services, arranging repairs, monitoring property conditions, and managing cleaning and gardening contracts.
  • Ensure all properties meet safety and regulatory standards, maintaining accurate compliance documentation.
Remote Property Manager
Freelance
Nov 2023 - Current
  • Managed property listings and marketing across multiple platforms, ensuring high visibility and occupancy.
  • Coordinated tenant communications, lease agreements, and documentation, supporting a smooth tenancy process.
  • Oversaw maintenance requests, scheduled repairs, and liaised with contractors to ensure timely resolution.
  • Monitored rent payments, sent reminders, and maintained accurate financial records for the property portfolio.
  • Implemented and maintained administrative systems for property management, including tracking documents, reports, and compliance records.
  • Successfully managed end-to-end tenancy processes, including tenant onboarding, referencing, AML checks, and documentation.
  • Streamlined the maintenance workflow using platforms like PayProp and Monday.com, reducing resolution times through structured ticketing and faster contractor follow-ups.
Branch Manager
PropHunt Properties
Mar 2018 - Sep 2023
  • Manage a portfolio of properties to maximise performance and value.
  • Develop maintenance plans and oversee capital improvements.
  • Maintain positive relationships with tenants and ensure lease compliance.
  • Manage rent collections and address tenant inquiries and issues.
  • Prepare financial reports and budgets, analysing variances and identifying opportunities for improvement. Assess investment opportunities and optimise portfolio performance.
  • Identify and mitigate risks related to property operations and compliance.
  • Ensure properties comply with regulations and safety standards.
  • Analyse market trends and opportunities for acquisitions or dispositions.
  • Develop and execute asset management strategies to enhance portfolio value.
  • Serve as the primary contact for property owners, investors, and stakeholders.
  • Build positive relationships with external partners and collaborate with internal teams.
Administrator & Personal Assistant
Pegasus Wealth Management
Jul 2015 - Feb 2018
  • Assist senior paraplanners and financial advisors in gathering client data, including financial statements, tax returns, and investment information.
  • Prepare financial planning documents such as financial analyses, retirement projections, and investment recommendations under the guidance of senior team members.
  • Utilise financial planning software to input client data, run scenarios, and generate reports.
  • Assist in the preparation of client meeting materials and presentations.
  • Communicate with clients and third-party vendors as needed to gather information and resolve inquiries.
  • Maintain accurate and organised client files and documentation in compliance with regulatory standards.
  • Stay up-to-date on industry regulations and best practices related to financial planning and investment advisory services.
  • Participate in team meetings and training sessions to further develop knowledge and skills in financial planning.
  • Administrative support to directors: Organising travel arrangements & meetings, providing personal support as needed.
  • Communicate effectively with internal and external stakeholders, including colleagues, clients, and partners, on behalf of the employer.
  • Working with in-office productivity software such as Microsoft Office (Word, Excel, PowerPoint).
Administrator & Receptionist
Addis Bed & Breakfast
Apr 2014 - Jun 2015
  • Administration Infrastructure Management.
  • Diary management.
  • Staff supervisor.
  • Preparation of weekly and monthly reports.
  • Responsible for filing systems.
  • Processing booking payments and issuing refunds.
  • Daily correspondence management.
  • Hailing customer enquiries.
  • Handling customer complaints.
  • Stock Control.
  • Data capturing.
  • Handling petty cash.
Administrator & Receptionist
Century21
Dec 2013 - Mar 2014
  • Switch Boarding.
  • Handling clients' enquiries.
  • Maintenance of filing systems.
  • Reconciliations of accounts.
  • Monitor the use of office supplies and equipment.
  • Provide secretarial support & diary management.
  • Drafting of inventories.
  • Preparing property valuation reports.
  • Managing advertisements on various systems and online platforms.
  • Monitor the use of property keys.

Education & Certifications

NQF 4 - Full Real Agent Status

PPRA - Property Practitioners Regulatory Authority

Bachelor of Commerce - Strategic Management

The Independent Institute of Education, Durban

Matriculation Certificate

ACE - Accelerated Education, Durban

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